Return and Refund Policy
Return Policy for Cannabis Products
Thank you for considering purchasing our cannabis products. We take great pride in providing the highest quality products and service to our valued customers. As such, we have established the following return policy on cannabis products: Cannabis product refunds are permissible upon certain conditions. Kannabis King reserves their discretion to refund or exchange cannabis products, including but not limited to flower, edibles, concentrates, vapes, and topicals. This policy applies to all purchases made in-store and online. Kannabis King reserves the right to determine whether a product qualifies for exchange or refund on a case-by-case basis, based on the nature of any qualiy issue or defect. Cannabis product that are deemed by Kannabis King to not have any quality issues or defects are not eligible for a refund or exchange and will be considered final sale. Please contact the store directly for further information to determine if your product meets the criteria for this exception. We appreciate your understanding and cooperation in this matter. Thank you for choosing our products. If you have any questions or concerns, please do not hesitate to contact our customer service team.
Return Policy for Merchandise
We are committed to providing you with quality products and exceptional customer service. As such, we have established the following return policy for store merchandise: Kannabis King accepts refunds on clothing up to 14 days after purchase, provided they have not been damaged, soiled, washed, altered or worn. Kannabis King reserves their discretion on a case-by-case basis. We appreciate your understanding and cooperation in this matter. Thank you for choosing our products. If you have any questions or concerns, please do not hesitate to contact our customer service team.
Return Policy for Accessories
Kannabis King takes great pride in offering high-quality accessories and are committed to ensuring our products meet the highest standards. We value the importance of delivering goods in excellent condition, and as part of our dedication we have established the following return policy for accessories: Accessories may be returned within 14 days of the original transaction provided they are in their original packaging, unused, and accompanied by the original receipt. Please note that this policy applies to all purchases made in-store and online. We do not make any exceptions to this policy. We appreciate your understanding and cooperation in this matter. Thank you for choosing our products. If you have any questions or concerns, please do not hesitate to contact our customer service team.
Thank you for choosing Kannabis King.